Introducing Telemedicine for Patients

Due to the extended stay-at-home order, starting Monday, April 13, Medical District Veterinary Clinic will offer telemedicine appointments to continue to support our clients.

Please review the following information before you schedule an appointment:

• All telemedicine appointments are for established patients who have been seen within the past 12 months. These patients have a current Veterinary-Client-Patient Relationship (VCPR), making telemedicine a legally acceptable form of care
• Telemedicine appointments can be scheduled for non-emergency sick patients. For example: skin issues, ear infections, lameness, management of chronic conditions, diarrhea, and behavior issues. These appointments will be a convenience for clients, will allow doctors to service more of our clients, and will decrease person-to-person contact.
• Telemedicine appointments can be scheduled:
  • If the patient is sick and the client is also sick/quarantined/has been exposed to illness
  • If the pet is ill and the client cannot come into the clinic for other reasons
  • If the pet’s illness is not emergent but should be discussed with a doctor
• Telemedicine appointments will be available Mondays, Wednesdays, and Fridays, between 8 am and 12 pm. (This may change based on demand.)
• The cost of telemedicine appointments is $30.
• If during the telemedicine appointment, the doctor deems that the pet should be physically seen, the $30 telemedicine fee will still apply. The exam fee for the in-clinic appointment will be discounted to $40 (from $62) if the in-clinic appointment is scheduled and seen within 72 hours of the telemedicine appointment.

Photo by Andrea Piacquadio from Pexels